Support

Contact and support

E-mail [email protected] for help with PrisFlex, questions about plans, privacy requests or anything else.

Ways to get help

E-mail support

[email protected]

For PrisFlex Server, the PrisFlex App, plans and your account.

Read the FAQ

What PrisFlex is, what's free, which devices it runs on, and more.

Questions and answers

Privacy

Your libraries, plays and accounts stay on your own computer. Questions about privacy go to the same address.

Read the privacy page

Report a security issue

Found a security problem in PrisFlex or this website? E-mail [email protected].

security.txt

What to put in your e-mail

  • What you were doing and what happened.
  • Which screen you were using: which TV, phone or tablet, or a web browser.
  • A screenshot, if you have one.

Never send your password. We will never ask for it.